Claim Returned

Have you returned an item but still see it listed on your account?
Use this form to begin a search for the item. Once found, library staff will remove the item from your account.


  • This form will generate a thorough search for your item in question.
  • Please fill out a separate form for each item.
  • This form will NOT delay the billing process.
  • You will be notified of the outcome of this process. Please check your email address before you submit.
  • You will receive an email copy of the submitted form
  • If you know the book is lost please go to "Pay for Lost Materials" to pay for lost materials

For questions please call fines management at 850-645-8822 or you can email us at

This is the number on the bottom of your FSU ID card.
The title of the item you are claiming was returned.
The call number is the identifying set of numbers and letters listed in the catalog and on the item. It can also be found in your late notice email. example: B745.2 G53 1957
When did you return the item?
Indicate how you returned the item. This will assist us in locating the item.
The due date can be found on the email you received when you checked the item out or on your late notice.
Please provide any additional information regarding your return of this item.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.